Our commitment to the safety of children and young people

At SU Australia, we believe every child and young person has the right to feel and be safe, respected, and supported. We have zero tolerance for any form of abuse or exploitation.

We are fully committed to the physical, emotional, social and spiritual safety and wellbeing of all children and young people in our care. This commitment is reflected in our policies, procedures and everyday practices.

All staff and volunteers are thoroughly trained to understand their responsibilities, to remain alert to signs of harm, and to take prompt, appropriate action when concerns arise. We report all incidents or suspicions of abuse in accordance with Australian laws and child protection standards.

We are dedicated to building and maintaining a culture where children and young people are protected, valued, and empowered to thrive.

Make a disclosure

If you have a safety concern, disclosure, or complaint about something that happened to you or someone you know, please click the button below. This link is confidential and a member of our team will contact you personally to discuss how we can help you.

You can also text us on 0436 016 281 or email us on idisclose@su.org.au. Your text or email will be kept strictly confidential and one of us will be in touch with you as soon as possible.

If you would like to make a general enquiry abour child safety or give feedback on how we can further improve the safety of children and young people, click here to contact us.

How we will respond to disclosures

Your disclosure is confidential. SU Australia will take care to restrict access to your disclosure to authorised personnel only.

Your disclosure is confidential. SU Australia will take care to restrict access to your disclosure to authorised persons only.

Further investigation needed

Further investigation not needed

During the investigation you may be contacted for a discussion with the investigator, and/or to provide further information.

SU Australia will address your disclosure without bias and are bound by law to report and respond to an suspected cases of abuse.

SU Australia will address your disclosure without bias and are bound by law to report and respond to all suspected cases of abuse.

SU Australia will address your disclosure without bias and are bound by law to report and respond to an suspected cases of abuse.

During the investigation you may be contacted for a discussion with the investigator, and/or to provide further information.

Our policies

We have a number of policies relevant to child safeguarding for your perusal, including our children and young people protection, safety and welfare policy; whistleblower policy; complaints policy; prevention of sexual harassment policy and privacy policy.